Our commitment as a service provider

Innovative approaches, new technologies and cutting-edge study formats

Our ultimate aim is that your products and services sync perfectly with your consumers’ behavioural patterns as you cover the needs of your target audience. To this end, we rely on tried and tested methods and techniques from basic research while also continually adopting new tools and innovative approaches from the field of qual research. We also proactively create new technological solutions to ensure that novel and cutting-edge study formats remain relevant in an ever-changing market.

Virtual set-ups

We can host your remote projects and look after all the technology and virtual setup. Benefit from the wide range of options we have available for conducting multi-faceted online surveys and reach out to your target audience directly, irrespective of where it may be located. Get to know new respondents using novel innovative qualitative market research solutions to gain new insights.

Video software & hardware

Benefit from our innovative technology and state-of-the-art video software – irrespective of whether you are in the studio or online. We enhance your project with a top-of-the-range technical setup. We can provide video recordings or live streaming using the latest video software. We also use high-end microphones in all our studios and the latest interpreting equipment in individual interpreting booths, providing comfortable headsets for multilingual listening and more.

Recruitment

We can put together your chosen panel using our unique innovative panel tool supplemented with fresh new respondents. Thanks to the tried and tested recruiting process used by our panel technology, we able to continually source new respondents through a wide range of different channels.

Studio rental

Our modern studios provide the perfect environment for your project on site. All our studios can be customised to suit your individual requirements. We are only too pleased to provide you with as much support and service as your project demands.

Remote observation & live streaming

Whether in the studio, at the POS, in the respondent’s home or in an online interview, you can increase accessibility and follow your study live by smartphone, PC or video-on-demand. That means that all those involved in the project can follow it live and actively interact with those participating.

Sound. Vision. A new dimension

A new dimension –
absolute perfection

Project consulting

Our analysis of the topic of your study begins as soon as your inquiry lands on our desk, so that we can get to grips with your needs and provide dependable information regarding its feasibility. We look in detail at your study aims, consult with you over the definition of your target audiences and provide competent advice as and when necessary.

Project Management

Our team provides you with continuous support during the preparation and execution of your studies. You benefit from our expertise over the whole course of the project and we are always available to answer any questions you may have. Agile and dependable, we help you think ahead, providing you with reliable support.

Designing questionnaires and
structuring discussion guides

We are only too glad to help you develop your questions, formulate a questionnaire or write a discussion guide for you. Benefit from our long-standing experience and expertise in dealing with and interviewing respondents. We can help you to define just the right questions to ask and ensure that you produce meaningful results.

Moderation & analysis

Benefit from our strong network of professional facilitators and analysts with wide-ranging technical backgrounds and expertise. We would be only too pleased to match your study to the best-suited moderator to ensure optimum realisation and a meaningful outcome to your project.

Simultaneous interpreting

To ensure optimum results, we ensure that the simultaneous interpreters we choose are familiar with the topic in hand. Their wide-ranging expertise includes a thorough knowledge of the context and takes into account the cultural background and tonality of the discussion. Thanks to their sensitivity and understanding, they are able to provide precise and nuanced interpretations, contributing greatly to the success of your project.

Translations, notes & transcripts

We can translate your concept and stimulus into the required language and provide notes and transcripts for studies, providing a sound basis for your analysis. Our experts ensure that all the relevant information is translated precisely, clearing the way for a thorough and detailed analysis.

Survey formats

We generate added value by using both traditional and cutting-edge qualitative market research survey formats:

Interview methods

We guarantee transparency and maximum consumer proximity – whether in the studio, remotely or as part of a hybrid solution: